Totango

Totango is a customer success platform that helps businesses monitor and optimize the customer journey. With features such as customer health scoring, automated workflows, and real-time analytics, Totango empowers sales and customer success teams to reduce churn, increase revenue, and deliver personalized customer experiences.

Features

• Customer Health Scores
• Automated Workflows
• In-App Engagement
• CRM Integrations (Salesforce, HubSpot, etc.)
• Real-Time Analytics

Pricing

• Custom Pricing: Based on company size and specific needs.

Pros

• Powerful automation tools.
• Comprehensive customer health insights.

Cons

• Custom pricing may lack transparency.
• Steep learning curve for new users.

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